Prevalence, predictors and outcomes of self-reported feedback for EMS professionals: a mixed-methods diary study.

ABSTRACT:

Background

Providing feedback to healthcare professionals and organisations on performance or patient outcomes may improve care quality and professional development, particularly in Emergency Medical Services (EMS) where professionals make autonomous, complex decisions and current feedback provision is limited. This study aimed to determine the content and outcomes of feedback in EMS by measuring feedback prevalence, identifying predictors of receiving feedback, categorising feedback outcomes and determining predictors of feedback efficacy.

Methods

An observational mixed-methods study was used. EMS professionals delivering face-to-face patient care in the United Kingdom's National Health Service completed a baseline survey and diary entries between March-August 2022. Diary e

SUBMITTER: Wilson C 

PROVIDER: S-EPMC11395609 | biostudies-literature | 2024 Sep

REPOSITORIES: biostudies-literature