Protocols versus practice: unravelling clinical checking variations in community pharmacies in England-a multi-method study.

ABSTRACT:

Background

Standardisation, a widely accepted concept for risk management, entails designing and implementing task-specific operating procedures. In community pharmacies, Standardised Operating Procedures (SOPs) are a mandatory requirement and are recognised as essential for upholding safety and quality.

Aim

This study aimed to investigate community pharmacists' (CPs) compliance with SOPs when checking prescriptions, and the reasons for variations between standardised protocols and practice.

Method

Eight sets of SOPs underwent hierarchical task analysis (HTA) to generate a normative description of clinical checking execution as per protocols. Subsequently, twelve CPs were engaged in a simulated clinical checking exercise, verbalising their thoughts while checking virt

SUBMITTER: Elgebli A 

PROVIDER: S-EPMC11399187 | biostudies-literature | 2024 Oct

REPOSITORIES: biostudies-literature