A qualitative analysis of health service problems and the strategies used to manage them in the COVID-19 pandemic: exploiting generic and context-specific approaches.

ABSTRACT:

Background

The COVID-19 pandemic disrupted health systems around the globe. Lessons from health systems responses to these challenges may help design effective and sustainable health system responses for future challenges. This study aimed to 1/ identify the broad types of health system challenges faced during the pandemic and 2/ develop a typology of health system response to these challenges.

Methods

Semi-structured one-on-one online interviews explored the experience of 19 health professionals during COVID-19 in a large state health system in Australia. Data were analysed using constant comparative analysis utilising a sociotechnical system lens.

Results

Participants described four overarching challenges: 1/ System overload, 2/ Barriers to decision-making, 3/ Educa

SUBMITTER: Rahimi-Ardabili H 

PROVIDER: S-EPMC11401272 | biostudies-literature | 2024 Sep

REPOSITORIES: biostudies-literature