Hospital discharge processes: Insights from patients, caregivers, and staff in an Australian healthcare setting.

ABSTRACT: Hospital discharge is a pivotal point in healthcare delivery, impacting patient outcomes and resource utilisation. Ineffective discharge processes contribute to unplanned hospital readmissions. This study explored hospital discharge process from the perspectives of patients, caregivers, and healthcare staff. Qualitative data were collected through semi-structured interviews with adult patients being discharged home from a medical ward, their caregivers, and healthcare staff at an Australian hospital. Thematic analysis followed established guidelines for qualitative research. A total of 65 interviews and 21 structured observations were completed. There were three themes: i) Communication, ii) System Pressure, and iii) Continuing Care. The theme 'Communication' highlighted challenges and inc

SUBMITTER: Omonaiye O 

PROVIDER: S-EPMC11412517 | biostudies-literature | 2024

REPOSITORIES: biostudies-literature