Using Text Messaging Surveys in General Practice Research to Engage With People From Low-Income Groups: Multi-Methods Study.

ABSTRACT:

Background

SMS text messages through mobile phones are a common means of interpersonal communication. SMS text message surveys are gaining traction in health care and research due to their feasibility and patient acceptability. However, challenges arise in implementing SMS text message surveys, especially when targeting marginalized populations, because of barriers to accessing phones and data as well as communication difficulties. In primary care, traditional surveys (paper-based and online) often face low response rates that are particularly pronounced among disadvantaged groups due to financial limitations, language barriers, and time constraints.

Objective

This study aimed to investigate the potential of SMS text message-based patient recruitment and surveys within gener

SUBMITTER: Sturgiss E 

PROVIDER: S-EPMC11413543 | biostudies-literature | 2024 Sep

REPOSITORIES: biostudies-literature