Experience of health care utilization for inpatient and outpatient services among older adults in India.

ABSTRACT:

Background

Patient experiences have not been documented at all India level among older adults for inpatient and outpatient services. We provide all-India and sub national estimates on six domains of patient experience, namely: waiting time, respectful treatment, clarity of explanation provided, privacy during consultation, treated by provider of choice, and cleanliness of facility.

Methods

Unit records of adults aged 45 years and above for their inpatient (n = 4330) or outpatient (n = 33,724) service use were assessed from the Longitudinal Ageing Survey of India (LASI), conducted in 2017-18. We identified patient experience as negative if the respondent rated it as either "Bad" or "Very Bad" on a five-point Likert scale. We computed proportion of negative experience by socio

SUBMITTER: Ambade M 

PROVIDER: S-EPMC11413678 | biostudies-literature | 2024 Dec

REPOSITORIES: biostudies-literature