Communication at work: A survey to explore the relationships between healthcare providers' communication competence and professional quality of life in neonatal care.

ABSTRACT:

Objective

Providing medical care to preterm infants can be rewarding yet also stressful for healthcare providers in the neonatal care unit (NICU). While the impact of provider-parent communication on parent-related stress and satisfaction is widely accepted, little is known about the provider perspective. Therefore, this study explores the relationships between neonatal care providers' communicative competence and their professional quality of life and job satisfaction.

Methods

Using the NICU Communication Framework, we conducted a cross-sectional survey among N = 300 Dutch pediatricians‑neonatologists, nurses, and ancillary staff.

Results

Communication performance and providers' job satisfaction were correlated, particularly in term

SUBMITTER: Labrie NHM 

PROVIDER: S-EPMC11437867 | biostudies-literature | 2024 Dec

REPOSITORIES: biostudies-literature