Impact of NHI copayment adjustments on healthcare seeking behavior: the mediating role of health facility identification.

ABSTRACT:

Objective

This study investigates the impact of healthcare consumers' involvement, price perception, and attitude toward National Health Insurance (NHI) copayment adjustments on their healthcare-seeking behavior, focusing on the mediating role of health facility identification.

Methods

A questionnaire survey was conducted among outpatient customers in Taiwan from October 2023 to March 2024, resulting in 746 valid responses. The survey included demographic variables, involvement, price perception, attitude, health facility identification, and healthcare-seeking behavior. Data were analyzed using descriptive statistics, correlation analysis, and multiple regression analysis with SPSS 20.0.

Results

The study found that involvement, price perception, and attitude signific

SUBMITTER: Kung LH 

PROVIDER: S-EPMC11440807 | biostudies-literature | 2024 Sep

REPOSITORIES: biostudies-literature