Patient and Clinician Experience of Using Telehealth During the <b>'COVID-19</b> Pandemic in a Public Mental Health Service in Australia.

ABSTRACT:

Background

During the coronavirus disease 2019 (Covid-19) pandemic, mental health services adopted telehealth to facilitate ongoing assessment and treatment of patients with severe mental illness. We aimed to assess the telehealth experience of mental health patients and clinicians during the COVID-19 pandemic to inform ongoing clinical telehealth service usage.

Methods

Two participant cohorts were recruited: Patients with severe mental illness at a community public mental health service; and clinicians working within this service. Participants from both cohorts were surveyed regarding their experience of using telehealth.

Results

The survey was completed by 44 patients and 51 clinicians. Most participants reported having access to appropriate telehealth technology. A

SUBMITTER: Robinson L 

PROVIDER: S-EPMC11441319 | biostudies-literature | 2023 Jan

REPOSITORIES: biostudies-literature