Patient preferences for the provision of NHS medicines helpline services: a discrete choice experiment.

ABSTRACT:

Introduction

Patient medicines helpline services (PMHS) can reduce harm and improve medicines adherence and patient satisfaction after hospital discharge. There is little evidence of which PMHS attributes are most important to patients. This would enable PMHS providers to prioritise their limited resources to maximise patient benefit.

Methods

Patient preferences for PMHS attributes were measured using a discrete choice experiment. Seven attributes were identified from past research, documentary analysis and stakeholder consultation. These were used to produce a D-efficient design with two blocks of ten choice sets incorporated into an online survey. Adults in the UK who took more than one medicine were eligible to complete the survey and were recruited via the Research for t

SUBMITTER: Ashby B 

PROVIDER: S-EPMC11445913 | biostudies-literature | 2024

REPOSITORIES: biostudies-literature