Older adults' preferences in the utilization of digital health and social services: a qualitative analysis of responses to open-ended questions.

ABSTRACT:

Background

While digital health and social services offer promising solutions, they often overlook the perspectives and needs of older adults. This study aims to comprehensively investigate the preferences of older adults regarding the use and development of digital health and social services.

Methods

The survey spanned from 19 March to 31 March 2023. The study population comprised 1100 Finnish individuals aged 75 and over from across Finland. The study used qualitative inductive content analysis to examine the open-ended responses obtained in the survey.

Results

We identified eight main categories for the older adults' preferences: usability, service design, and security; training, support, instructions, and information; flexibility of compatible devices; understanda

SUBMITTER: Laukka E 

PROVIDER: S-EPMC11451244 | biostudies-literature | 2024 Oct

REPOSITORIES: biostudies-literature