Use of an ambient artificial intelligence tool to improve quality of clinical documentation.

ABSTRACT:

Background

Electronic health records (EHRs) have contributed to increased workloads for clinicians. Ambient artificial intelligence (AI) tools offer potential solutions, aiming to streamline clinical documentation and alleviate cognitive strain on healthcare providers.

Objective

To assess the clinical utility of an ambient AI tool in enhancing consultation experience and the completion of clinical documentation.

Methods

Outpatient consultations were simulated with actors and clinicians, comparing the AI tool against standard EHR practices. Documentation was assessed by the Sheffield Assessment Instrument for Letters (SAIL). Clinician experience was measured through questionnaires and the NASA Task Load Index.

Results

AI-produced documentation achieved higher SA

SUBMITTER: Balloch J 

PROVIDER: S-EPMC11452835 | biostudies-literature | 2024 Sep

REPOSITORIES: biostudies-literature