New experience of implementing patient e-referral in the Iranian health system: a qualitative study.

ABSTRACT:

Background

Implementing an electronic system of service categorization and a referral system in healthcare is a strategic approach to improving overall health outcomes and optimizing resource use. This study aimed to investigate challenges experienced with the electronic patient referral system in Mashhad University of Medical Sciences (MUMS).

Methods

In this qualitative research, data were collected using semi-structured interviews. Participants included physicians, experts, and stakeholders working in the Family Physician Program and the referral system, selected through purposive sampling. The data were analyzed using a thematic analysis framework, in which a thematic framework was developed, and key themes were identified. Data analysis was performed using Atlas.ti8 soft

SUBMITTER: Vafaee-Najar A 

PROVIDER: S-EPMC11459699 | biostudies-literature | 2024 Oct

REPOSITORIES: biostudies-literature