International students' perceived quality of university health centre services: an exploratory sequential mixed methods study.

ABSTRACT:

Aim

This study aims to investigate international students' perspectives on service quality and analyse factors contributing to the perceived service quality of the university health centre.

Background

International students are at increased risk of experiencing poor mental health, isolation from families and cultures, language barriers, financial stress and academic pressures. It is important that universities support international students to enable them to complete their degrees and reach their desired level of achievement and performance. One of the supports required by international students is the availability of healthcare services. Therefore, improving the quality of services to meet international students' requirements, including healthcare services, is essential.

SUBMITTER: Indrayathi PA 

PROVIDER: S-EPMC11464857 | biostudies-literature | 2024 Sep

REPOSITORIES: biostudies-literature