"Doctor ChatGPT, Can You Help Me?" The Patient's Perspective: Cross-Sectional Study.

ABSTRACT:

Background

Artificial intelligence and the language models derived from it, such as ChatGPT, offer immense possibilities, particularly in the field of medicine. It is already evident that ChatGPT can provide adequate and, in some cases, expert-level responses to health-related queries and advice for patients. However, it is currently unknown how patients perceive these capabilities, whether they can derive benefit from them, and whether potential risks, such as harmful suggestions, are detected by patients.

Objective

This study aims to clarify whether patients can get useful and safe health care advice from an artificial intelligence chatbot assistant.

Methods

This cross-sectional study was conducted using 100 publicly available health-related questions from 5 medical

SUBMITTER: Armbruster J 

PROVIDER: S-EPMC11480680 | biostudies-literature | 2024 Oct

REPOSITORIES: biostudies-literature