Satisfaction and preference for home delivery pharmaceutical services among patients attending primary care settings in Qatar during COVID-19 pandemic: a cross-sectional study.

ABSTRACT:

Objectives

During the COVID-19 epidemic, due to the high risk associated with travel and group gatherings, the Ministry of Public Health in Qatar introduced home delivery of pharmaceutical services. This study aims to investigate the satisfaction and preferences of patients who used the new home delivery services provided by health centres (HCs).

Study design

A cross-sectional study was conducted using an exploratory questionnaire to assess patients' preferences for pharmaceutical delivery services.

Settings

Primary care.

Participants

A convenient sample of 604 adults who used the pharmaceutical delivery services was recruited. The study tool measured satisfaction with a set of 11 service evaluation criteria on a Likert scale of 5 grades. The score ranged betwe

SUBMITTER: Alam MT 

PROVIDER: S-EPMC11487826 | biostudies-literature | 2024 Oct

REPOSITORIES: biostudies-literature