Airline performance measurement using bias-corrected network data envelopment analysis estimates: Evidence from a turbulent era.

ABSTRACT: This study's objective is to estimate airline performance and identify the most resilient business model during periods affected by global crises, including financial crises, natural disasters, pandemics, terrorist attacks, and post-crisis periods. A balanced panel of 80 airlines, classified into full-service carriers (FSC), low-cost carriers (LCC), high perceived quality, and low perceived quality, during 2008-2021 is used in this work. The data is sourced from the ICAO Data+ and Skytrax databases. Following the recent literature on airline efficiency, we consider airlines' internal structure, which unfolds into three stages: (a) operations, (b) services, and (c) sales. Also, we employ a novel three-stage multi-parametric bias correction (MPBC) slacks-based measure (SBM) network data enve

SUBMITTER: Bin Taliah AR 

PROVIDER: S-EPMC11490772 | biostudies-literature | 2024 Oct

REPOSITORIES: biostudies-literature