The revised patient satisfaction questionnaire (PSQ-R): validity, reliability, equivalence, and network analysis among hospitalized patients in the Chinese population.

ABSTRACT:

Objectives

The study of comprehensive satisfaction with healthcare is still limited due to nonstandard measurement tools of patient satisfaction for the Chinese population. Therefore, the present study aimed to verify the validity, reliability, and measurement invariance of the revised Patient Satisfaction Questionnaire (PSQ-R) and conducted network analysis among a sample of the Chinese population.

Methods

A cross-sectional study using telephone surveys was conducted from April 2022 to August 2022. A total of 1377 participants who had been hospitalized completed the survey (481 males [34.9%], mean age = 49.4 years [SD ± 19.0]).

Results

Four factors ('satisfaction with medical staff', 'satisfaction with hospital', 'satisfaction with medical costs', and 'satisfaction w

SUBMITTER: Niu Z 

PROVIDER: S-EPMC11520068 | biostudies-literature | 2024 Oct

REPOSITORIES: biostudies-literature