Enabling awareness, agency and participation: Haematology patient experiences of an (in)patient portal's information affordances.

ABSTRACT: This study examines patient experiences of an inpatient portal's information affordances, including access to results, notes, vital signs, medication information and a schedule. Patient participants were recruited from an inpatient ward primarily catering to patients with haematological malignancies including leukaemia and bone marrow transplant recipients at the Royal Melbourne Hospital. Although focused on the inpatient experience of a portal's information affordances accessed via a hospital-provided tablet, due to limited patient access to notes in the inpatient context, this study also explored patient experiences of their outpatient portal notes accessed via their smartphone. This study demonstrates the value of an (in)patient portal in enabling patient awareness, agency and participa

SUBMITTER: Schmidt S 

PROVIDER: S-EPMC11526392 | biostudies-literature | 2024 Jan-Dec

REPOSITORIES: biostudies-literature