Exploring the characteristics of conversational agents in chronic disease management interventions: A scoping review.

ABSTRACT:

Objective

With the increasing global burden of chronic diseases, there is the potential for conversational agents (CAs) to assist people in actively managing their conditions. This paper reviews different types of CAs used for chronic condition management, delving into their characteristics and the chosen study designs. This paper also discusses the potential of these CAs to enhance the health and well-being of people with chronic conditions.

Methods

A search was performed in February 2023 on PubMed, ACM Digital Library, Scopus, and IEEE Xplore. Studies were included if they focused on chronic disease management or prevention and if systems were evaluated on target user groups.

Results

The 42 selected studies explored diverse types of CAs across 11 health conditions.

SUBMITTER: Uetova E 

PROVIDER: S-EPMC11526412 | biostudies-literature | 2024 Jan-Dec

REPOSITORIES: biostudies-literature