Expanding access to addictions care: Implementation of a 24-hour healthcare provider support line in British Columbia, Canada.

ABSTRACT:

Background

Morbidity and mortality related to substance use have risen to catastrophic levels in North America, and treatment services are often difficult to access. In response, the province of British Columbia (BC), Canada, launched a province-wide addiction medicine support phone line that offers clinicians immediate access to phone consultation with an addictions medicine expert. The service operates 24/7 is accessible to any clinician in the province seeking assistance with an addiction-related question. We describe an evaluation of the reach and perceived impact of the service over its first two years.

Methods

The 24/7 Addiction Medicine Clinician Support Line was evaluated prospectively from June 2020 to April 2022. All provider-to-provider encounters were included. D

SUBMITTER: Sergeant A 

PROVIDER: S-EPMC11526689 | biostudies-literature | 2024 Oct

REPOSITORIES: biostudies-literature