Investigating the service utilization and pathways of patients with alcohol use disorders.

ABSTRACT:

Background

Process mining was widely used in healthcare settings to analyse patient pathways, providing insights about patient care and resource allocation. This study aimed to apply process mining to explore service utilization and pathways of patients with alcohol use disorders in receiving the community-based Drug and Alcohol Service to establish a baseline for evaluating improvement initiatives.

Methods

Patients' encounters with the Drug and Alcohol Service and their direct care activities (i.e. Intake, Assessment, and treatment service activities) that occurred in these encounters were analysed to depict the actual pathways. Patterns were uncovered from these actual pathways using a process mining tool Disco. Patients with alcohol use disorders were divided into two gro

SUBMITTER: Zhang J 

PROVIDER: S-EPMC11558449 | biostudies-literature | 2024 Sep

REPOSITORIES: biostudies-literature