Evolution of the "Internet Plus Health Care" Mode Enabled by Artificial Intelligence: Development and Application of an Outpatient Triage System.

ABSTRACT:

Background

Although new technologies have increased the efficiency and convenience of medical care, patients still struggle to identify specialized outpatient departments in Chinese tertiary hospitals due to a lack of medical knowledge.

Objective

The objective of our study was to develop a precise and subdividable outpatient triage system to improve the experiences and convenience of patient care.

Methods

We collected 395,790 electronic medical records (EMRs) and 500 medical dialogue groups. The EMRs were divided into 3 data sets to design and train the triage model (n=387,876, 98%) and test (n=3957, 1%) and validate (n=3957, 1%) it. The triage system was altered based on the current BERT (Bidirectional Encoder Representations from Transformers) framework and evaluate

SUBMITTER: Yang L 

PROVIDER: S-EPMC11561436 | biostudies-literature | 2024 Oct

REPOSITORIES: biostudies-literature