Evaluating the usability of Iran's national comprehensive health information system: a think-aloud study to uncover usability problems in the recording of childcare data.

ABSTRACT:

Introduction

Health information systems play a crucial role in the delivery of efficient and effective healthcare. Poor usability is one of the reasons for their lack of acceptance and low usage by users. The aim of this study was to identify the usability problems of a national comprehensive health information system using the concurrent think-aloud method in the recording of childcare data.

Methods

A descriptive cross-sectional study was conducted in the health centers of Kashan University of Medical Sciences, Iran, in 2020. Ten healthcare providers as system's users were purposively selected to evaluate the system. To identify problems, a concurrent think-aloud evaluation was conducted. Two administrators of the system designed scenarios for ten childcare data recording t

SUBMITTER: Farrahi R 

PROVIDER: S-EPMC11568614 | biostudies-literature | 2024 Nov

REPOSITORIES: biostudies-literature