Determinants of inpatient satisfaction and hospital recommendation: experiences from a cross-sectional study of a tertiary general hospital in China.

ABSTRACT:

Objectives

This study aims to investigate the satisfaction levels of inpatients and identify the determinants of inpatient satisfaction and hospital recommendations.

Design

A cross-sectional study was conducted in 2022.

Setting

A tertiary general hospital in Sichuan Province, China.

Participants

271 inpatients were randomly selected and studied.

Primary and secondary outcome measures

A tailored questionnaire was developed to measure inpatient satisfaction and hospital recommendation. T-test and analysis of variance were employed to compare the differences in inpatients' demographic characteristics across five satisfaction domains. Multivariate binary logistic regression was performed to identify determinants associated with inpatient satisfaction and hos

SUBMITTER: Liu X 

PROVIDER: S-EPMC11574463 | biostudies-literature | 2024 Nov

REPOSITORIES: biostudies-literature