Negotiating care in organizational borderlands: a grounded theory of inter-organizational collaboration in coordination of care.

ABSTRACT:

Background

Although coordination of care and integrated care models aim to enhance patient satisfaction and perceived care quality, evidence regarding their practical implementation remains scarce. Understanding the nuances of collaboration across care providers to achieve effective coordination of care is imperative for seamless care integration. The aim of this study was to construct a grounded theory of how inter-organizational collaboration is performed to support coordination of care for patients with complex care needs.

Methods

A qualitative design with a constructivist grounded theory approach was applied. In total, 86 participants with diverse backgrounds were recruited across multiple care settings, including hospitals, ambulance services, primary care centers, muni

SUBMITTER: Hedqvist AT 

PROVIDER: S-EPMC11577764 | biostudies-literature | 2024 Nov

REPOSITORIES: biostudies-literature