How primary and tertiary care services collaborate in urgent care delivery: an evaluation of general practice advice lines.

ABSTRACT:

Background

To address the rising demand for urgent care and decrease hospital use, health systems are implementing different strategies to support urgent care patients (i.e. patients who would have typically been treated in hospital) in the community, such as general practitioner (GP) advice lines. The aims of this study were to: identify the support and resources GPs need to manage urgent care patients in the community; assess the need for GP advice lines by primary care services in Australia; and identify the facilitators and barriers to adoption, and strategies to support the sustainability of GP advice lines.

Methods

Qualitative study involving semi-structured interviews with GPs, hospital-based healthcare providers, consumers, and healthcare management, recruited via ex

SUBMITTER: Bamgboje-Ayodele A 

PROVIDER: S-EPMC11610272 | biostudies-literature | 2024 Dec

REPOSITORIES: biostudies-literature