New profit models for property management in the post-pandemic era: A study on consumer attitudes towards community value-added services.

ABSTRACT: The COVID-19 pandemic, which emerged in 2020, has had a tremendous impact on various industries and the daily lives of the general populace, thereby contributing to increasing uncertainty in business competition. Property management enterprises, despite witnessing a mostly stagnant expansion and enhancement of their existing operations, have, owing to the unique nature of their services, continued to experience a relatively positive competitive environment. Notably, the recent emphasis in property management companies has been on the development of value-added services at the community level, which represents a critical avenue for securing a competitive edge by addressing consumer demands. This study, grounded in the ABC theory and the theory of planned behavior, seeks to analyze consumer

SUBMITTER: Lin M 

PROVIDER: S-EPMC11611197 | biostudies-literature | 2024

REPOSITORIES: biostudies-literature