Measuring the impact of digitisation on NHS nurses' time and morale: A time and motion study.

ABSTRACT:

Objective

Despite the benefits of digital transformation, many healthcare organisations still rely on manual, traditional processes to transfer clinical images and videos to electronic patient records (EPRs), consuming valuable nurse-patient-facing time. Our study aimed to outline tasks performed by nurses to traditionally transfer clinical images and videos to EPRs, assess the impact on nurses' time and efficiency cost, and report on nurse experiences when transitioning to a digitised process.

Methods

Observations spanned two one-week periods in the ENT outpatient department of Royal Devon University Healthcare NHS Foundation Trust, using direct observational time and predetermined motion time system analysis to map nurses' tasks pre-and post-implementation of a Medical Vid

SUBMITTER: Hicks J 

PROVIDER: S-EPMC11618907 | biostudies-literature | 2024 Jan-Dec

REPOSITORIES: biostudies-literature