Exploring trust dynamics in health information systems: the impact of patients' health conditions on information source preferences.

ABSTRACT:

Introduction

Health information systems (HISs) should provide accessible and high-quality information to patients. However, the challenge lies in understanding patients' trust preferences for health information. This study explores how different information sources (e.g., online platforms, interpersonal sources) are trusted under varying health conditions, focusing on symptom intensity and disease type.

Methods

Using a 2 × 2 × 4 between-subject design, 243 participants from a US college were presented with vignettes of acute or chronic diseases with varying symptom intensities and information sources. Participants rated their trust levels, including both cognitive and behavioral trust, in the health information and recommendations provided by one of the information sources,

SUBMITTER: Song M 

PROVIDER: S-EPMC11622144 | biostudies-literature | 2024

REPOSITORIES: biostudies-literature