Effects of Virtual Care on Patient and Provider Experience of the Clinical Encounter: Qualitative Hermeneutic Study.

ABSTRACT:

Background

Virtual health care has transformed health care delivery, with its use dramatically increasing since the COVID-19 pandemic. While it has been quickly adopted for its convenience and efficiency, there has been a relative lack of in-depth exploration of its human impact, specifically how both patients and providers experience clinical encounters.

Objective

This analysis aims to identify and explore themes of change in how patients and providers in a geographically dispersed renal service described their experiences with virtual care, including those changes that occurred during the COVID-19 pandemic.

Methods

Hermeneutics is an interpretive research methodology that treats human experience as inherently interpretive, generating meaning through interactions wit

SUBMITTER: McCaffrey G 

PROVIDER: S-EPMC11632281 | biostudies-literature | 2024 Nov

REPOSITORIES: biostudies-literature