A comparative study of patient-physician empathy in telehealth and traditional in-person visits.

ABSTRACT:

Background

The rise of telemedicine has brought significant changes to patient care, especially regarding the experience of empathy and connection during consultations. Understanding how telemedicine compares to in-person visits in terms of patient-physician interactions and the perception of empathy is crucial for optimizing telehealth services.

Objectives

This study aims to compare patient-physician interaction ratings between telemedicine and in-person visits across the 10 items of the Consultation and Relational Empathy (CARE) measure. Additionally, it seeks to identify any significant differences in interaction ratings between male and female patients within these contexts.

Methods

A cross-sectional study was conducted involving 320 participants who had either te

SUBMITTER: Jabour AM 

PROVIDER: S-EPMC11639010 | biostudies-literature | 2024 Jan-Dec

REPOSITORIES: biostudies-literature