Benchmarking hospital clinical pharmacy practice using standardised key performance indicators (KPIs).

ABSTRACT: Background: Hospital pharmacy services support quality use of medicines and medication safety through clinical pharmacy activities such as medication reviews and patient education. These activities can be measured and monitored using evidence-based and standardised key performance indicators (KPIs), which highlight the value of pharmacy services. Standardisation of KPIs supports long-term benchmarking and inter- and intra-site comparisons to target key areas for improvement in clinical pharmacy services. Aim: To describe the type and frequency of clinical pharmacy activity across five hospitals within one metropolitan hospital district. Methods: Key Performance Indicator data were collected by pharmacists from five hospital sites at one metropolitan hospital district,

SUBMITTER: Cossart AR 

PROVIDER: S-EPMC11650437 | biostudies-literature | 2024

REPOSITORIES: biostudies-literature