What are the priorities for improving quality for community pharmacy professional services? Nominal group technique discussions with multiple stakeholders.

ABSTRACT:

Background

Healthcare systems globally are expanding community pharmacy services to meet patient needs and reduce healthcare costs. In England this includes helping community pharmacies to provide integrated professional services but concerns persist over quality of care. This study aimed to identify priorities from key stakeholders for improving the quality of professional community pharmacy services.

Methods

Six homogenous nominal group (NG) discussions (face-to-face and online) involved 36 participants from diverse stakeholder backgrounds. Participants included patients (n = 10), community pharmacists (n = 7), general practitioners, a general practice-based pharmacist (n = 4), community pharmacy service regulators (n = 5), Community Pharmacy England members (n = 4), and L

SUBMITTER: Hindi AMK 

PROVIDER: S-EPMC11653696 | biostudies-literature | 2024 Dec

REPOSITORIES: biostudies-literature