Key performance indicators of hospital supply chain: a systematic review.

ABSTRACT:

Background

Performance measurement is vital for hospitals to become service-oriented, operate efficiently, attract customers, increase revenue, and improve both clinical and non-clinical outcomes, enabling them to succeed in the competitive healthcare sector. Key Performance Indicators (KPIs) play a crucial role in monitoring, assessing, and enhancing care quality and service delivery. However, identifying suitable KPIs for performance measurement can be challenging for hospitals due to a lack of comprehensive sources. Although many studies have explored KPIs, few have specifically addressed performance indicators within the hospital supply chain.

Objectives

This systematic review seeks to identify and categorize the current knowledge and evidence concerning KPIs for the hos

SUBMITTER: Fallahnezhad M 

PROVIDER: S-EPMC11654143 | biostudies-literature | 2024 Dec

REPOSITORIES: biostudies-literature