How do citizens with low health insurance literacy choose a health insurance policy in the Netherlands? An interview study.

ABSTRACT: Various countries have implemented a choice-based health insurance system. For such systems to function as intended, it is crucial that all citizens have the opportunity to make well-informed decisions with regard to their health insurance policy. There is, however, ample research evidence to suggest that many citizens may lack the required skills to do so, thus increasing the likelihood of suboptimal insurance choices and incurring unexpected costs. The current study explored what barriers citizens in the Netherlands, with low health insurance literacy (HIL), face when selecting a health insurance policy, and what their specific needs and preferences are regarding information and support. Semi-structured interviews (online or telephone) were performed between January 2023 and April 2023 a

SUBMITTER: Holst L 

PROVIDER: S-EPMC11654150 | biostudies-literature | 2024 Dec

REPOSITORIES: biostudies-literature