Incivility experiences of racially minoritised hospital staff, consequences for them and implications for patient care: An international scoping review.

ABSTRACT: Workplace incivility is a pervasive complex problem within health care. Incivility manifests as subtle disrespectful behaviours, which seem inconsequential. However, evidence demonstrates that incivility can be harmful to targets and witnesses through negative emotions, poorer mental health, reduced job satisfaction, diminished performance and compromised patient care. It is unclear to what extent existing research critically explores how ethnicity, culture and racism influence how hospital staff experience incivility. This global scoping review systematically analysed existing research exploring the specific ways incivility manifests and impacts racially minoritised hospital workers. Of 2636 academic and 101 grey literature articles, 32 were included. Incivility experiences were categoris

SUBMITTER: Joseph O 

PROVIDER: S-EPMC11684503 | biostudies-literature | 2025 Jan

REPOSITORIES: biostudies-literature