Factors influencing fans' spectating experience and configuration effects in CBA league.

ABSTRACT: The low satisfaction of fans' spectator experience, the weak willingness to continue to watch games have become the realistic barriers limiting the sustained and favorable development of Chinese Basketball Association league (CBA League). Using Structural Equation Modeling (SEM) and Fuzzy-set Qualitative Comparative Analysis (fsQCA), this study clarifies the complex causal relationship behind the phenomenon of fans' spectator experience, explore the linkage mechanism between different influencing factors of spectator experience. Also constructs a variety of grouping paths to enhance the fans' spectator experience in the CBA League. The results shows that Sense, Feel, Think, Act, Relate and Spectator Service all positively affect the satisfaction of the live Spectator experience in the CBA

SUBMITTER: Yu D 

PROVIDER: S-EPMC11698371 | biostudies-literature | 2025

REPOSITORIES: biostudies-literature