Caregiver alignment with triage acuity levels and drivers for discrepancy between caregiver assessment and triage acuity levels: a cross-sectional questionnaire based study.

ABSTRACT:

Background

Caregiver concern is the main driver to paediatric emergency departments visits. Understanding caregiver worries is crucial to guide patients to the most appropriate healthcare setting. Previous research shows mixed findings on the accordance between caregiver assessment and professional triage.

Methods

We assessed data from two questionnaire-based studies conducted over 27 months in two tertiary paediatric emergency departments in Switzerland to compare caregiver perception of their child's medical acuity and standard nurse triage. Furthermore, we examined socioeconomic factors associated with caregiver perception.

Results

Our study of 2,126 children seen in the two paediatric emergency departments showed that caregiver assessment aligned well with the acu

SUBMITTER: Lengeler N 

PROVIDER: S-EPMC11740441 | biostudies-literature | 2025 Jan

REPOSITORIES: biostudies-literature