Emergency department crowding in the Netherlands; evaluation of a real-time ambulance diversion dashboard.

ABSTRACT:

Background

Emergency department (ED) crowding is a growing concern worldwide and associated with negative effects. In 2013, 68% of Dutch ED-managers experienced crowding on several days of the week. This resulted into the introduction in phases of an ambulance diversion dashboard, in order to influence ED input. Increasing numbers of Dutch EDs have implemented this dashboard, visualizing regional ambulance diversions by means of a traffic light.

Methods

This is a descriptive study of a nationwide online survey of Dutch EDs, conducted between January and October 2023. It included both qualitative and quantitative questions. The outcomes and analysis are derived from descriptive data of respondents' experience of crowding as well as their usage and perceived effectiveness of t

SUBMITTER: Baan-Kooman ECM 

PROVIDER: S-EPMC11753112 | biostudies-literature | 2025 Jan

REPOSITORIES: biostudies-literature