The first AI-based Chatbot to promote HIV self-management: A mixed methods usability study.

ABSTRACT:

Background

We developed MARVIN, an artificial intelligence (AI)-based chatbot that provides 24/7 expert-validated information on self-management-related topics for people with HIV. This study assessed (1) the feasibility of using MARVIN, (2) its usability and acceptability, and (3) four usability subconstructs (perceived ease of use, perceived usefulness, attitude towards use, and behavioural intention to use).

Methods

In a mixed-methods study conducted at the McGill University Health Centre, enrolled participants were asked to have 20 conversations within 3 weeks with MARVIN on predetermined topics and to complete a usability questionnaire. Feasibility, usability, acceptability, and usability subconstructs were examined against predetermined success thresholds. Qualitativel

SUBMITTER: Ma Y 

PROVIDER: S-EPMC11786622 | biostudies-literature | 2025 Feb

REPOSITORIES: biostudies-literature