Me vs. the machine? Subjective evaluations of human- and AI-generated advice.

ABSTRACT: Artificial intelligence ("AI") has the potential to vastly improve human decision-making. In line with this, researchers have increasingly sought to understand how people view AI, often documenting skepticism and even outright aversion to these tools. In the present research, we complement these findings by documenting the performance of LLMs in the personal advice domain. In addition, we shift the focus in a new direction-exploring how interacting with AI tools, specifically large language models, impacts the user's view of themselves. In five preregistered experiments (N = 1,722), we explore evaluations of human- and ChatGPT-generated advice along three dimensions: quality, effectiveness, and authenticity. We find that ChatGPT produces superior advice relative to the average online parti

SUBMITTER: Osborne MR 

PROVIDER: S-EPMC11787321 | biostudies-literature | 2025 Feb

REPOSITORIES: biostudies-literature