The satisfaction of clients and caregivers with telehealth speech-language pathology services.

ABSTRACT:

Objectives

To investigate the satisfaction of service users with different aspects related to telehealth speech-language pathology (SLP) services, and examine the influence of client's demographics, medical diagnosis, and type of clinical services on the level of satisfaction with telehealth services.

Methods

A questionnaire was developed and validated to measure the satisfaction of clients and caregivers with telehealth services. Phone survey was used to collect data from clients and caregivers of clients who received telehealth SLP services.

Results

302 clients and caregivers completed the survey. Most of the respondents were strongly satisfied with different aspects related to telehealth, including their whole telehealth experience (82.12%), the perceived benefits

SUBMITTER: Alyahya RSW 

PROVIDER: S-EPMC11789122 | biostudies-literature | 2025 Jan-Dec

REPOSITORIES: biostudies-literature