A Comparison of Patient and Provider Perspectives on an Electronic Health Record-Based Discharge Communication Tool: Survey Study.

ABSTRACT:

Background

Hospital discharge for older adult patients carries risks. Effective patient-provider communication is crucial for postacute care. Technology-based communication tools are promising in improving patient experience and outcomes. However, there is limited evidence comparing patient and provider user experiences on a large-scale basis, hindering the exploration of true patient-provider shared understanding.

Objective

This study aimed to evaluate an electronic health record-based discharge communication tool by examining and comparing patient and provider perspectives.

Methods

This study comprised a cross-sectional self-administered staff survey and a pre-post cross-sectional patient survey. Physicians, nurses, and older adult patients aged 65 years and older d

SUBMITTER: Wang DY 

PROVIDER: S-EPMC11796482 | biostudies-literature | 2025 Jan

REPOSITORIES: biostudies-literature