Users' Perspectives of Direct-to-Consumer Telemedicine Services: Survey Study.

ABSTRACT:

Background

Commercially run direct-to-consumer (DTC) telemedicine services are on the rise in countries such as Australia and the United States. These include DTC services that are web-based, largely asynchronous, and offer targeted treatment pathways for specific health issues (eg, weight loss or sexual function). It has been argued that DTC telemedicine improves access to health care and promotes patient empowerment. Despite research examining quality and safety issues, little is known about users' reasons for accessing DTC telemedicine services or their perceptions of them.

Objective

In this study, we aimed to examine the perspectives of Australian users accessing DTC telemedicine services, including the reasons for use, perceived benefits, and concerns, in addition to th

SUBMITTER: Churruca K 

PROVIDER: S-EPMC11809934 | biostudies-literature | 2025 Feb

REPOSITORIES: biostudies-literature