Responsiveness of services rendered at primary healthcare facilities of Bharatpur, Nepal: a cross-sectional study.

ABSTRACT:

Introduction

Responsiveness of services refers to the way healthcare systems and providers interact with patients and how well they meet patients' non-clinical expectations and needs. The responsiveness is a crucial aspect of a well-functioning health system while primary healthcare is considered as its foundational cornerstone. However, in low and middle-income countries, there are numerous obstacles to its efficient operation and a very limited understanding of the concept of service responsiveness. This study aimed to assess the responsiveness of services and identify associated factors at primary healthcare facilities of Bharatpur, Nepal.

Methods

A facility-based cross-sectional study was carried out among 358 patients visiting outpatient department (OPD) of primary heal

SUBMITTER: Adhikari A 

PROVIDER: S-EPMC11812808 | biostudies-literature | 2024 Jun

REPOSITORIES: biostudies-literature