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Patients' experience and satisfaction towards virtual health care during the COVID-19 pandemic in southern region of Saudi Arabia.


ABSTRACT: Health care providers can use these virtual platforms for delivering medical advice and prescriptions to patients. This study was aimed to explore the patients' experiences and level of satisfaction regarding virtual health care received during the coronavirus disease-19 (COVID-19) pandemic. This study also assessed the before and during lockdown sleep quality in these participants. The current study included 522 participants from Saudi Arabia. Virtual health care satisfaction questionnaire was implemented to record the data on patient experience toward the virtual health care during COVID-19 pandemic. Patients expressed a high level of satisfaction with virtual health care services during the COVID-19 pandemic, as indicated by a mean score of 4.15 on a five-point Likert scale, which trans

SUBMITTER: Al-Garni AM 

PROVIDER: S-EPMC11813006 | biostudies-literature | 2025 Feb

REPOSITORIES: biostudies-literature