User satisfaction with health services and healthcare delivery in Cape Verde.

ABSTRACT:

Background

The evaluation of health services and care is an important tool to define health policies. This study aimed at assessing user satisfaction with healthcare services, provided by public and private health facilities in Cape Verde. It was also our objective to analyze the sensitivity of satisfaction scores in relation to the respondent's sex.

Methods

A cross-sectional, with a quantitative approach, was conducted. The study included individuals aged over 18 years. Participants were visiting a health facility at the time of the interview. All subjects signed an informed consent. Data were collected using a standardized self-administered questionnaire. Descriptive and inferential statistical analyses were performed using SPSS software, version 29.

Results

A total

SUBMITTER: da Luz Mendonca M 

PROVIDER: S-EPMC11817520 | biostudies-literature | 2025 Feb

REPOSITORIES: biostudies-literature