Challenges to Video Visits for Patients With Non-English Language Preference: A Qualitative Study.

ABSTRACT:

Importance

Patients with non-English language preference (NELP) participate in video visits considerably less often than their English-speaking counterparts. Understanding the capability, opportunities, and motivation of patients with NELP to use video visits is key to determining how this technology may benefit their care.

Objective

To investigate the perceptions of patients with NELP regarding the facilitators and barriers to usage of video visits.

Design, setting, and participants

This qualitative analysis of semistructured interviews of patients with NELP from an ambulatory clinic network of a large, urban, academic health system in California serving a linguistically diverse population was conducted from November 2022 to September 2023. Electronic health data wer

SUBMITTER: Kong M 

PROVIDER: S-EPMC11822542 | biostudies-literature | 2025 Feb

REPOSITORIES: biostudies-literature