A multilevel analysis on the predictors of client satisfaction with family planning services in Ethiopia: evidence from the Ethiopian service provision assessment (ESPA) 2021/22.

ABSTRACT:

Background

Ethiopia has experienced growth in the utilization of family planning services. However, there are reports of relatively low client satisfaction across the country.

Objective

The objective of this study was to assess client and facility level predictors of satisfaction with family planning services in Ethiopia.

Method

A multi-level mixed effects logistic regression analysis was conducted on a national survey obtained from the service provision assessment 2021-22. A total of 2071 clients (level one) and 529 facilities (level two) were included.

Results

Overall, 56% of clients were highly satisfied with the family planning service they received. Findings from the random effects of the multilevel analysis show there is a significant difference in client

SUBMITTER: Endale Mengesha M 

PROVIDER: S-EPMC11827030 | biostudies-literature | 2025 Dec

REPOSITORIES: biostudies-literature